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We usually reply within 1 to 3 business days. However, if your inquiry is received on a day that we are closed, such as a weekend or national holiday, we may not be able to reply until the next business day. We’ll do our best to reply as soon as possible, but please note that it may take longer or longer depending on the contents and how busy the system is. If you do not receive a response from our support team after a week, it is possible that the response has been sent to your spam folder or the email address you entered is incorrect. In this case, please contact us again.
Sunshare Co., Ltd.
BI Building 7F, 3-1-16 Akasaka, Minato-ku, Tokyo